Making Sales & Keeping Customers

17th August 2010

Time: 13:30 to 16:30

Venue: Best Western Mount Pleasant Doncaster

Description: This workshop gives you a comprehensive understanding of effective sales and customer service strategies. By the end of the session, you will have the tools and techniques that will fit your business.

Aimed At: Entrepreneurs, owners of small businesses, and anyone with client contact, not to mention those who are looking to enter the sales arena

Main Points:

- Promotional and marketing material - Sales planning - Effective strategies - Developing your own strategy - Targeting the customer and customer acquisition - Sales mistakes - Developing a pipeline - Negotiations - Relationship development

For more information please telephone Business Link Yorkshire on 08456 048048 or visit www.businesslinkyorkshire.co.uk/events